Aftermarket Forum 2018

Alternative drives and their impact on the Automotive Aftermarket Supply Chain

Services, spare parts, oils and many other products are the pillars of today’s automotive aftermarket. The increased introduction of vehicles with alternative drive technology results to the fact that some of these products thus lose the future of market volume and revenue opportunities for market participants.

Do vehicles driven by electric, hydrogen, or hybrid engines lead to higher spare parts prices, but sinking sales volumes and if so how do market participants adapt to these changes?
Which new business models and change processes are emerging for established players in the supply chain?
Which impact will have new entrants, such as manufacturers of electric motors, battery manufacturers, car sharing providers, software vendors etc. on the supply chain?

Participate in this forum, which focuses exclusively on the future automotive aftermarket, to discuss these and many other questions with numerous expert colleagues from across Europe and through research contributions.

Aftermarket Forum 2018 “Aftermarket supply chain in change! – Future effects of alternative drives and digitalization “
on the 17.04.2018 at the Atlantic Congress Hotel in Essen.

High-caliber executives from the complete supply chain are invited to speak. Car manufacturers, parts manufacturers, parts wholesalers, fleet companies, online providers of mobility services, software companies, professors, journalists and, last but not least, some renowned workshops will present their views on the following questions:

  • Which impact will predictive maintenance have on the automotive aftermarket in the future?
  • How does daily work in workshops change with alternative drive systems and where are the biggest challenges?
  • Which developments or changes are to be expected in the aftersales parts business of an automobile manufacturer and how does he anticipate this?
  • How does a parts manufacturer counter the changes caused by alternative drive systems when its core products lose importance in vehicle production?
  • What challenges has a parts manufacturer to face, whose components will have a greater demand in the coming years?
  • Alternative drives lead to assortment changes and what are the consequences for a parts wholesaler and his business model?
  • Hydrogen, electromobility, hybrids and other forms of drive lead to changed repair processes. How do fleet companies face these new challenges?
  • Will the consolidation process concerning parts manufacturers, distributors, online retailers, garages and car dealers be accelerated by the changes?
  • Which product and service areas will be positively or negatively influenced by the process of change?
  • To which changes does the increasing mobility optimization lead, e.g. the increased use of car sharing in the automotive aftermarket?

We offer the opportunity to discuss critical participant questions in a podium discussion with experts from the automotive aftermarket.
Another panel discussion with different workshops will give you an insight into their experiences with alternative drives. What are the challenges and problems faced by the workshops and what are the solutions?

A Come-Together on the 16.04.2018 from 17:00 pm offers plenty of time for the exchange of ideas and experiences.

Date: 17.04.2018
Beginning: 9:00 am
Place: Atlantic Congress Hotel Essen
Messeplatz 3
45131 Essen
Price: 1050,-€ per participant plus VAT
650,-€ plus VAT for any other participant from the same company

Language: German, with simultaneous translation into English
Cancellation: In the case of cancellation up to 3 weeks prior to the start of the event, we will refund you 50%. Later cancellations will not be refunded.

Speakers at the Aftermarket Forum 2018

Katsardis Rolf Sudman Quadrat 2 Florence Bailleull neu Quadrat 200
Fotios Katsardis
President & CEO
TEMOT International Autoparts GmbH

Rolf Sudmann
Executive Vice President
ContiTech Antriebssysteme GmbH

Florence Bailleul
VP and GM Aftermarket EMEA Johnson Controls International

PST2017 20171125 2701 bearbeitet stefan 2 Quadrat Romain Fabre
Robert Stevens
Director of Garage Networks and Technology
Groupauto International
Stefan Vorbeck
Member of the Board
Zentralverband Deutsches Kraftfahrzeuggewerbe e.V.
Romain Fabre
Head of CoE Market
MOTUL Deutschland GmbH
Andreas Allebrod 200 Martin Klein Quadrat Harald Bachem 200
Andreas Allebrod
Managing director GmbH
Martin Klein
Member of the Board
Bundesverband Autoglaser e.V.
Prof. Dr.-Ing. Harald Bachem
Ostfalia University
of Applied Sciences
Faculty of Automotive Engineering
ad Autodienst Frank Achenbach 052 003 Newsletter Link RW
Frank Achenbach
Managing director
ad Autodienst Automobile Achenbach
Hans Jürgen Link
Senior Consultant
PersonalWERT GMBH – Personalmanagement
Rudolf Wiegand
General Manager Technical Service
Kia Motors Europe GmbH
Wayne Yao Himanshu Gautam kleiner thilo klemm foto.1024x1024
Wayne Yao
Member of the Board
Head of Aftermarket & Reman
Duxes Aftermarket & Reman Research
Himanshu Gautam
Technical director
Moove Connected Mobility B.V.
Thilo Klemm
Specialist LCV & alternative drives
Hyundai Motor Deutschland GmbH
Breuer 034 komprimiert Schüren quadrat Christian Stiebling
Dirk Breuer
Press officer
Toyota Deutschland GmbH
Roland M. Schüren
Ihr Bäcker Schüren
Managing director
Christian Stiebling
Reifen Stiebling GmbH
Managing director

Come together

Zeche Zollverein

Bildnachweis: © Jochen Tack / Stiftung Zollverein
A structural change is upon us in the coming years, professionally and in the private sector by the changes in our industry. To give you and us a better idea of this, we invite you to a guided tour of the UNESCO world heritage site Zeche / Zollverein on 16.04.2018. A guided tour through the colliery and coal miners will reveal the production processes of the once largest and most powerful coal mine in the world. Furthermore, you will learn exciting details about the working and living conditions of Zollverein miners. The tour guide also provides interesting facts about the architecture, nature, and change of Zollverein from a mine to a modern cultural location.

To sensitize you and us for the coming changes, we will travel back in time to see what impact industrialization has had on society, work and other factors. Even greater changes are coming up in the coming years due to digitization, autonomous driving, new drive technologies and the associated social change in our society.

Date: 16.04.2018
Beginning of the tour 17:45
Location: Zollverein UNESCO world heritage site
Gelsenkirchener Str. 181
45309 Essen
Transport by bus to Zeche/ Zollverein 17:00 Uhr departure in front of the Atlantic Congress Hotel Essen

Please let us know by 09.04.2018 if you will take part in the tour and if you will need transport by bus.


Program Uhrzeit
Antti Wolk – Wolk & Nikolic Aftersales Intelligence – Opening
Lutz Bandte – Schlütersche Verlagsgesellschaft – Opening
Wayne Yao – Duxes Aftermarket & Reman Research – The impact of e-mobility on the Chinese and European aftermarket 09:10
Sebastian Heitfeld – Wolk & Nikolic Aftersales Intelligence GmbH – Aftermarket Scenarios 2028 09:30
Panel discussion – How will the aftermarket change with new drive technologies and increased digitalization?
Prof. Dr. Harald Bachem – Ostfalia Hochschule for Applied Sciences
Wayne Yao – Duxes Aftermarket & Reman Research
Dirk Breuer – Toyota Deutschland GmbH
Rolf Sudmann – ContiTech Antriebssysteme GmbH
Coffee break 10:35
Andreas Allebrod – GmbH – To which changes do the increasing mobility optimization lead e.g. the increased use of car sharing in the automotive aftermarket? 11:05
Robert Stevens – Groupauto International – Opportunities potential through predictive maintenance in the IAM using the example G-Connect 11.25
Hirmanshu Gautam – Moove Connected Mobility B.V. – The connected maintenance process 11:45
Rudolf Wiegand – Kia Motors Europe GmbH – The traditional aftersales business has become obsolete! 12:05
Questions & Answers -Session 12:25
Lunch 12:40
Panel discussion – Experiences of workshops with alternative drives, drive assistance systems and digitization
Moderation – Michael Quack –
Wolk & Nikolic Aftersales Intelligence

Stefan Vorbeck – Zentralverband Deutsches Kraftfahrzeuggewerbe e.V.

Frank Achenbach – ad Autodienst Achenbach

Martin Klein – Bundesverband der Autoglaser e.V.

Christian Stiebling – Reifen Stiebling GmbH
Romain Fabre – MOTUL Deutschland GmbH – The impact of new drive technologies on the future aftermarket from the perspective of an oil producer 15:00
Rolf Sudmann – ContiTech Antriebssysteme GmbH – How does a component manufacturer with different product groups face the future challenges of the aftermarket? 15:15
Coffee break 15:35
Flaurence Bailleul – Johnson Controls International – How will new drive technologies change the replacement market for batteries? 16:05
Fotios Katsardis – TEMOT International – How do the parts wholesalers respond to the future challenges in terms of assortment changes and new services? 16:25
Roland M. Schüren – Ihr Bäcker Schüren – “Maintenance and service – what is it? experiences of a branch bakery with electric cars 16:45
Final discussion & conclusion 17:00
End 17:30


Hotel Banner

Atlantic Congress Hotel Essen
Messeplatz 3

45131 Essen

Sponsors of the Event

GOLD-Sponsor: Speed4Trade

Speed4Trade Banner NL Aftermarket Forum 2018 578 Nesletter

Speed4Trade provides retailers and manufacturers with the software components for sustainable, platform-based B2C and B2B projects. The software company with 90 employees is specialized in automated sales processes on all channels: online, mobile and at the point of sale. By integrating Speed4Trade’s proven and flexibly adaptable software solutions into your existing IT system landscape, you can create a holistic, high-growth e-commerce ecosystem. For more than 10 years well-established companies from spare parts and tire dealers, dealership groups, workshop chains, chain stores and manufacturers trust the renowned industry leader Speed4Trade in eCommerce solutions.


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The GmbH is a mobility services for municipalities, public utilities, energy suppliers, public transport and housing associations. Our core business is a sustainable, digital and networked mobility platform. This includes sharing offers, e-car trial rental and new forms of mobility as a comprehensive concept. “RUHRAUTOe, innogy-eCarSharing”, with maximum white-label capability and operational as a stand-alone product in the Flinkster network.

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