- Aftermarket situation in Europe (based on our latest study “The car Aftermarket 2012”)
- Trends and perspectives for European aftermarket
- International vision of the Italian market
- Performances of the countries, with different distribution models (which are the best)
- Outlook on future aftermarket:
- decreasing gross margins
- Increasing Service Support
- OE-parts business to IAM Garages from car manufacturers
- Online Business -B2C web shops and Online service portals- (based on our new study “Aftersales goes online”).
More Information about the conference: http://www.reedeventi.it/eventi/riparare-meglio-che-rottamare