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The automotive aftermarket is evolving – and so are the opportunities. Our latest study “Service Potentials 2024 – Maintenance and Repair of Cars and LCVs in Germany” provides a comprehensive overview of how vehicle inventories, age structures, and customer behaviour are shifting, and what this means for revenues, workshop visits, and channel distribution.
Based on a survey of 5,000 private car owners, this report is an indispensable tool for everyone involved in the aftermarket. Whether you’re a manufacturer, distributor, or workshop network, you’ll gain the insights you need to shape your strategy for the years ahead.
What’s inside the report
Understand vehicle and age structures:
Which vehicle segments dominate service demand – and how this changes as the average vehicle age increases.
Clarify the role of service channels:
How OEM workshops, independent garages, and the DIY segment differ in focus and strengths.
Identify revenue drivers:
Which factors – from vehicle type and age class to service category – have the biggest impact on revenue per visit and per vehicle.
Compare brand and segment profiles:
How premium, volume, and budget segments differ in cost and performance – and why this matters for your pricing and product strategy.
Your benefits at a glance
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Data-driven orientation and actionable benchmarks
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In-depth insights into service demand, workshop dynamics, and revenue patterns
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Strategic implications tailored for management, sales, and business development
Study details
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Format: PowerPoint charts (PDF)
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Edition: 2024
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Data basis: Survey of 5,000 car drivers
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Languages: English / German
Get the full study now
Equip your team with the insights that matter.
