With COVID-19 issue nowhere close to being resolved, the online events are here to stay with us for foreseeable future. Wolk after sales experts have successfully transformed Aftermarket Forum concept into Online version, gathering audience from across the globe. The latest installment of the event is fully available to watch on YouTube.

There is no escaping the COVID-era reality. It is a clear disruption of market patterns, yet after almost a year in, we all have a clearer picture of the new situation. And the pursue of the full picture as seen from a different country and regional perspectives was the objective of Aftermarket Forum Online: Into 2021. The event started with a live session of expert’s roundtable with Antti Wolk and Zoran Nikolic from Wolk after sales experts, Marcelo Gabriel from Latin America Automotive Alliance from Business (LA4B), Alexander Gruzdev from Gruzdev-Analyze, hosted by Roberto Dal Corso – the one who was the host of the last Aftermarket Forum in Frankfurt am Main back in 2019. After the live session, all the pre-recorded presentations became available to watch for everyone. In this way, all attendees can choose what is interesting for them and watch it at the time of their choice.

There were three key questions we were looking the answers for:
• It is just yet another crisis like in 2008 or are we all facing something of a new kind?
• What are the lessons learned from 2020
• What emergent trends and technologies we have observed across the globe?

With Wolk after sales experts’ Partner Network covering almost all continents, we were able to provide the answers coming from diverse countries within Europe and regions outside. From the grim reality of Latin America to optimism in the USA fueled by the government helicopter money. Sub Saharan Africa turned out to be far resilient one could expect while in India, Southeast Asia and China COVID gave the impulse to digital innovation aligned with new social distancing requirements. A unique view of the situation was presented by automotive parts manufacturer IKA-Germany – their global presence allowed us to compare how different regions reacted on like to like basis.

The best part of online events is those are really had to miss. You can still see all the presentations here:
• China – with David Dai, CEO at Magic Cube Auto College
• Europe – with Antti Wolk, Managing Director at Wolk after sales experts.
• Gulf Countries – with Dhananjayan Munirathinam, Founder at Focus Group India and Middle East.
• India – with Dhananjayan Munirathinam, Managing Director at Focus Group India and Middle East
• Italy – with Tommaso Caravani, Partner Automotive at Collins ITS.
• Latin America – with Marcelo Gabriel, International Development Director at LA4B – Latin America for Business.
• Poland – with Leszek Kadelski, Marketing Communication Manager at Wolk after sales experts.
• Portugal – with Dário Afonso, Managing Director at ACM
• Russia – with Danil Pivovarov, Director at Autostat.
• Southeast Asia – with Devindran Ramanathan, Managing Director & Principal Consultant at ACS Asiapac.
• Subsaharan Africa – with Marc Zander, Managing Director at africon.
• USA – with Alexander Gruzdev, International automotive marketing and business intelligence expert at Gruzdev-Analyze.
• Automotive Parts Manufacturer’s perspective – with Sebastian Hoff, Managing Director at IKA-Germany.