Prices
AFTER SALES ACCESS allows you to see the data for up to 35 European countries. You can choose which countries you are interested in and what modules you need.
If we have caught your interest in several countries / individual modules, please contact our Head of Marketing and Sales Sebastian Heitfeld (+492204842030 / sebastian.heitfeld@wolk-aftersales.de) to receive an individual offer.
Table of content
The After Sales ACCESS uses the same category of data as Car Aftermarket Europe report did. For a more user-friendly experience the data is divided into 5 modules:
DISTRIBUTION OVERVIEW:
Company profiles of nearly all companies distributing automotive components in 35 different countries.
With just a few mouse clicks, for example, you can create a Top 20 list of the largest distributors for automotive parts.
The information you receive:
- Sales volume
- Number of branches
- Number of employees
- Who belongs to whom?
- Which workshops are provided through the market by the distributors?
- Contact details
- Distribution structure (split in large, medium and small distributors)
TRADE AND BUYING GROUPS:
Overview of the trade and buying groups active in 35 different countries and their members.
The database is immediately updated according to the latest market events such as a merger or acquisition. In this way, you always keep an eye on the retail sales of the trade and buying groups.
AFTERMARKET VOLUMES:
Aftermarket volume by general 10 product groups and IAM/OES split.
The information you receive:
- Assemblies
- Electrics/ electronics
- Body Parts / lighting
- Paint
- Mechanical replacement parts
- Oil / lubricants
- Accessories
- Car glass
- Other chemicals
- Tires
The volume is expressed in the form of end-user prices excluding VAT and salary.
GARAGE STRUCTURES:
Number of workshops by type of workshop in 35 different countries.
Subdivided into:
- Multi-brand garages (typical independent garage),
- OES garages, engine remanufacturers
- Body and paint shops
- Tyre specialists
- Fast fitter
- Auto glass specialists
- Other specialists not listed above (mobile fitters, car care, air conditioning service, smart repair, etc.)
Overview of all workshop concepts with the number of connected workshops and details of which dealers supply these concepts.
VEHICLE DATA:
Development of the vehicle population for cars, trucks, and buses.
- New registrations
- Average age
- Age segments
- Average annual mileage
- Car park divided by brand (Powered by TecAlliance).
Methodology
The methodology of the ”Car Aftermarket Europe Report” was used to create After Sales ACCESS.
The experience in the European after sales business we gained by the creation of the Car Aftermarket in Europe reports 2009, 2010, 2012 and 2014 and 2017. In addition, we traveled in the countries for Face to Face meetings with automotive after sales experts. We visited, for example, the representatives of the parts industry, the parts distributors, the national automotive associations, the buying groups, the garage concepts and other opinion leaders in the national markets. Our goal was to discuss the current aftermarket situation, make a comparison with the data from the previous report, analyze data already monitored, and estimate the tendency in the aftermarket.
Subsequently, the data thus collected was compacted, evaluated and compared with the wolk after sales experts database to determine the market size per country. The market volumes for 10 product groups and for the whole market cumulative were calculated by means of the internal tools using the well-researched data from Germany and provided them with a country-specific coefficient.
We calculated this coefficient for each country. For the calculation, we took into account the following national influence factors: mileage per year, GDP per capita, road conditions, the age of vehicle fleet and the habits of the car drivers as well as the parts price index. Depending on the size of the influence factors we weighted them accordingly.
Finally, to eliminate the calculation error, we checked and validated by several methods the data thus obtained with data we collected by research and expert interviews.
- As a first step, we checked the after sales turnover data of the authorized car dealers and repairers adjusted by the labor costs (only sold material) by the OES market share of the total volume.
- In the second step, we compared the calculated IAM share of total market volume with the sales data of repairers, retailers and IAM wholesale distributors adjusted by the gross margin.
- In the next step, we checked the turnover data of the IAM specialists on the repair level (e.g. tires, body and paint etc.) adjusted by the labor costs and compared these with the market volume of the specific product group (market volume for tires, body parts, auto glass etc.). The result should correspond to the market share of the specific distribution channel (e.g. share of tires sold by tire specialists).
- Finally, based on the proportion of labour costs, we calculated the average number of productive employees and compared these with the market data obtained by the F2F interviews.

Testimonials
The market itself is very complicated, fragmented and full of garage networks specific only to single country. With ACCESS it is possible to have both the helicopter view or get down to the finer details. Even if you are only interested in your specific, domestic market it is good to know how this market is seen from outside, what is your position from the point of view of foreign competitors or your vendors. It is obvious that Wolk is one of the sources of information for decision makers in this business.
Bogumił Papierniok
Vice President of the Board and Managing Director
Moto-Profil Sp. z o.o.
The comprehensive European Car Aftermarket Study by Wolk After Sales Experts gives an insight about the Who-is-Who of the most important players in the Automotive After Sales Market as well about the size of the parts and accessory market based on data and research. The standardized country profiles enable fast finding of country as well automotive related KPIs. A must have for European or global headquarters acting in our industry and a good introduction for newcomers.
André Tropartz
Finance Manager
Mazda Motor Europe GmbH
Whether in marketing or sales - in form of a database or as an always available reference the report gives us an insight into the markets and supported us with many important structural data in strategic planning and business development.
Andreas Schäfer
Marketing manager
TRW