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Aftermarket SPOTLIGHTS – insights about trending topics
Workshops are the pivotal hubs of the automotive aftermarket industry, where crucial decisions are made. Our Aftermarket SPOTLIGHTS offer an in-depth exploration of these decision-making centers, focusing on the most relevant and current topics. Gain exclusive insights into the trends, preferences, and behaviors driving the industry. Stay informed and ahead of the curve with our comprehensive analyses, covering key issues that matter most.
Your “ear” to the market
Several times a year, we explore interesting and current questions in the aftermarket. We create a comprehensive set of questions, organize surveys, analyze, and process the results, providing spotlights for six countries.
Our topics are derived from discussions with our clients, previously analyzed questions that need updating, and emerging trends.
Country coverage
- France
- Germany
- Italy
- Poland
- Spain
- United Kingdom
Analyses market participants: independent workshops for passenger cars
Sample size: 100 interviews per country (600 in total)
Method: Computer Aided Telephone Interviews (CATI)
Spotlight 2024 Q1 (E-Commerce Part 1)
E-Commerce Procurement of Workshops: 2024 vs. 2021
- Handling Customer-Supplied Spare Parts: Insights into how workshops manage customer-supplied spare parts, such as filters and brake components.
- Familiarity with E-commerce Portals: An evaluation of workshop familiarity with various e-commerce portals for purchasing car parts and accessories.
- Preferred Web Portal: Identification of the most preferred or best web portals according to workshops.
- Online Purchasing Breakdown by Part Groups: Analysis of the percentage of online purchases for different parts categories, as broken down into seven groups.
This questionnaire was conducted in both 2021 and 2024, allowing for a detailed comparison of changes over time.
