CONSULTING FOR THE AUTOMOTIVE AFTERMARKET

Sales & Distribution, Workshop & Service, Organizational Excellence, and Spare Parts Operations – founded on solid market insights and hands-on project experience

AUTOMOTIVE AFTERMARKET CONSULTING

We support manufacturers, importers, automotive retail groups, dealerships, workshop operations, and parts distributors in mastering complex challenges along the aftermarket supply chain.

AUTOMOTIVE AFTERMARKET CONSULTING

We support manufacturers, importers, automotive retail groups, dealerships, workshop operations, and parts distributors in mastering complex challenges along the aftermarket supply chain.

OUR CONSULTING APPROACH

Our consulting is rooted not in theoretical frameworks or generic industry standards, but in profound expertise of the unique market dynamics within the automotive aftermarket. The complex interplay between OEMs, dealer groups, parts distribution channels, and workshops calls for solutions that are rigorously aligned with actual market conditions — not idealized concepts.

The automotive aftermarket remains deeply influenced by legacy structures, differing objective systems, and partially conflicting stakeholder interests throughout the supply chain. In such a complex setting, traditional consulting methodologies — built mainly on frameworks, benchmarks, or off-the-shelf best practices — often prove insufficient. Our track record shows that lasting performance gains are only possible when every analysis, strategy, and initiative is rigorously thought through from the market’s perspective.

The foundation of our work therefore rests on three core principles:

  • Market Understanding First – Methodology
    Second Methods are tools, not the purpose. We always start from the concrete market reality: its actors, incentives, and competitive realities.
  • Execution Over Presentation
    We develop concepts with operational implementability as the primary lens. Success is measured not by the polish of slides, but by real impact in the daily operations of sales, organizational structures, and workshop performance.
  • Hands-on Expertise from Real-World Projects
    Our advisory services are grounded in extensive project experience across both captive (OEM-tied) and independent aftermarket segments. This practical insight allows for accurate evaluations of what is realistically achievable, the effort involved, and the actual business impact.

The result is consulting that remains rigorously grounded in the actual realities of the automotive aftermarket, rather than pursuing theoretical ideal conditions.

THE TEAM

Hans-Joachim Lindau
Senior Consultant

Expert for Sales & Competitive Strategy
Aftermarket Sales Strategies
Go-to-Market Concepts
Pricing and Terms Logic
Field Sales Management & Key Account Steering

Michael Quack
Senior Consultant

Expert in the Independent Aftermarket (IAM)
Market Dynamics of Independent Workshops
Parts Distribution, Logistics & Terms
Key Success Factors vs. the Captive / OEM-tied Market

Olaf Runge
Senior Consultant

Specialist in the Captive (OEM-Tied) Aftermarket
OEM Processes, Structures, Standards & Target Systems
Dealer Organizations and Spare Parts Strategy
Integration / Alignment of Service, Parts and Sales

Frank Roitzheim
Senior Consultant

Expert for Processes & Organization
Development of Modern and Efficient Organizational Structures
Process Design for Sales and Aftermarket Operations
Interface Management Between OEM, Dealer Organizations and Market

OUR PROJECT FIELDS

OUR REFERENCES

Über 0
Years of experience in the automotive aftermarket
Mehr als 0
Successful Consulting Projects in the Last 5 Years
Immer0
% passion for auto parts, service and sales

WE HAVE ACCESS TO

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Workshop addresses in Europe
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Independent workshops in Germany
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Body shops and paint shops in Germany

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