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E-Commerce Insights — automotive aftermarket e-commerce intelligence

Structured intelligence on the digital automotive aftermarket — covering total online market development, leading e-commerce players, eBay and Amazon marketplace activity, online pricing dynamics and service portal booking trends.

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Total online market

The online aftermarket in numbers

Size and structure of the digital car parts aftermarket in Europe — net sales, gross merchandise value (GMV) and the split between webshops and marketplaces.

€17.4bn
online aftermarket Europe, net sales p. a.
€22.7bn
gross merchandise value (GMV) p. a.
€13.0bn
through B2C webshops (GMV)
€9.7bn
through online marketplaces (GMV)

The largest marketplaces (GMV p. a.)

€3.97bneBay
€2.92bnAmazon Marketplace (3P)
€1.61bnAmazon Retail (1P)

Online players covered

3,260online shops
2,205companies behind them
40countries

As of: July 2026 · Source: Wolk & Nikolic After Sales Intelligence GmbH, e-commerce market model, financial year 2025. GMV = gross merchandise value, the amount paid by end customers including VAT. All marketplaces are reported on this basis so that eBay and Amazon are directly comparable. Amazon (1P + 3P) reaches €4.53bn combined, making it the largest online marketplace in the European car parts aftermarket.

Compete with clarity in the online aftermarket

The online aftermarket is fragmented, fast-moving and increasingly influential. E-Commerce Insights turns marketplace activity, online player performance and service portal data into a clear view of where digital demand is growing and how competitors are positioned.

Size the online opportunity

Quantify the online share of the aftermarket, compare market development across countries and identify where digital growth is strongest.

Sharpen your marketplace strategy

Benchmark eBay and Amazon activity by market, category, brand and seller to focus your channel strategy where it matters most.

Track the competition

Monitor leading online players over time and understand how their visibility, market position and digital momentum are developing.

Read service demand early

Follow workshop booking trends from service portals to understand how the online service journey is evolving alongside parts sales.

About this module

E-Commerce Insights consolidates key data on how the automotive aftermarket sells, competes and develops online. It covers the total online aftermarket, tracks the performance of leading e-commerce players and measures marketplace activity on eBay and Amazon.

The module combines long-term eBay trend analysis, Amazon marketplace volumes across major European markets and broader online market sizing. This gives users a structured view of both channel-specific dynamics and the wider digital aftermarket.

Beyond parts sales, E-Commerce Insights also includes service portal data, capturing workshop booking volumes and online service demand trends. This allows users to understand not only how parts are sold online, but also how digital customer behaviour is changing in the service and repair journey.

The online channel increasingly influences price transparency, product availability, customer expectations and competitive pressure. By transforming fragmented marketplace and e-commerce data into comparable intelligence, the module helps manufacturers, distributors, retailers and platforms benchmark their digital position, track competitors and decide where to invest.

What’s inside

The dashboards included in this module.

Total Market

Estimate the size and development of the total online automotive aftermarket.

E-Commerce Player

Track the performance and market position of leading online aftermarket players.

eBay Overview

Analyze eBay marketplace volumes, categories, brands, sellers and market dynamics.

eBay Long Term

Monitor long-term eBay trends and identify structural developments over time.

Amazon Insights

Assess Amazon marketplace volumes, categories, brands and sellers across major European markets.

Service Portals

Follow workshop booking volumes and online service demand trends.

Sample views

Selected dashboard views from the E-Commerce Insights module.

See it in action

A walkthrough video of the E-Commerce Insights module is coming soon.

Coming soonthe E-Commerce Insights module walkthrough

Typical use cases

Channel sizingQuantify the online share of the aftermarket and compare digital potential across markets.
Marketplace strategyBenchmark eBay and Amazon activity to define the right channel focus by country, category and brand.
Competitor trackingMonitor leading online players over time and identify shifts in digital market position.
Service demand analysisUse service portal booking trends to understand how online repair and maintenance demand is developing.
Pricing intelligenceTrack how online prices, availability and marketplace competition evolve across channels.
Investment prioritizationDirect digital budgets, sales resources and platform initiatives toward the markets and channels with the strongest momentum.

Frequently asked questions

What does E-Commerce Insights cover?

E-Commerce Insights covers the digital automotive aftermarket, including total online market sizing, leading e-commerce players, eBay and Amazon marketplace activity, online pricing dynamics and service portal booking trends.

Which marketplaces are included?

The module includes dedicated views for eBay and Amazon, with marketplace data structured by market, category, brand, seller and volume where available.

Does it cover services as well as parts?

Yes. In addition to online parts sales, E-Commerce Insights includes service portal data to show workshop booking volumes and online service demand trends.

How often is the e-commerce data updated?

Update frequency depends on the specific data source and dashboard. Marketplace and online market data are updated regularly to reflect current digital market developments and long-term trends.

Who is it for?

E-Commerce Insights is designed for parts manufacturers, distributors, e-commerce players, marketplaces, workshop networks, investors and strategy teams that need a clearer view of online aftermarket demand, competition and channel development.

Explore E-Commerce Insights

Request demo access to browse the live dashboards.

Tell us a little about you and we’ll send your demo login — usually within one business day.

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