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Trend Tracker Limited - our Partner in United Kingdom

General information


Long term study about car servicing and car repair in United Kingdom.

Available now, the latest Castrol Professional Car Servicing & Repair Trend Tracker presents a very detailed account of the market size and trends over the past decade for the retail servicing, maintenance and repairs (SMR) market - and forecasts going forward five years to 2020.

The Castrol Professional Car Servicing & Repair Trend Tracker 2015 described in brief:

Brand new consumer research covering servicing retention and retention of CarService, Maintenance and Repairs for 14 car-brands and country groups plus data on brands with smaller car parcs

Analysis of the market trends in the light of the new, 2014 consumer data and forecasts running forward to 2020;

New research and analysis of providers of car servicing and mechanical repairs, with trends and forecasts to 2020;

Updated market background information, which is crucial in the light of the ongoing economic situation.

This is the most comprehensive study available about the UK market for retail car servicing, maintenance and repair.
Running to 220 numbered pages with 252 data tables and charts, you will not find a more complete treatment anywhere.

Extensive consumer and B2B market research beginning from 1994

Trend Tracker's servicing retention measure has been researched since 1994 with over 250.000 consumer interviews carried out since then.
These data permit analysis of routine servicing by age and make of car and the provider of servicing - with trends often stretching back to 1995.

The wider-ranging car repair research has been conducted since 2004 utilising the same survey of 1.000 motorists per month, which enables analysis of an array of mechanical servicing, maintenance and repair operations, by provider, age of vehicle and car brand.
Complementing the primary research on motorists, Trend Tracker's B2B surveys focus on the input required to size the retail car service, car maintenance and car repair (SMR) market.

Car service market size and forecasts

The car servicing and repair trend tracker 2015 study measures the retail SMR market in terms of value and volume for 2014 based on the motorist surveys and B2B research.
The trends from 2004 to 2014, and other influential market factors, are assembled in a computer forecasting model to project forward to 2020.
The report also includes an assessment of the providers of SMR services, with trends, 2004/2014, and forecasts running forward to 2020.


The report covers the following car brands:

  • Citroën
  • Fiat Group
  • Ford
  • Honda
  • Nissan
  • Peugeot
  • Renault
  • Rover / MG
  • Toyota
  • Vauxhall
  • Volkswagen
  • Volvo
  • other German brands (Audi , BMW, Mercedes- Benz, Porsche )
  • other Japan brands ( Daihatsu, Mazda , Mitsubishi, Suzuki ...  )

Special feature 2014:

the 2014 report includes top-line servicing and retail SMR data for brands with smaller car parcs:
Audi, BMW, Hyundai, Kia, Land Rover, Mazda, Mercedes-Benz, Mini, Mitsubishi, SEAT, Skoda, and Suzuki.
More than that, Audi, BMW and Mercedes-Benz are included in the two-page summaries of servicing section by car-brand - together with the 14 traditional brnads. The Audi, BMW and Mercedes-Benz trends run from 2006-2013.


MEDIA FORMAT: The report includes one hard copy, an electronic PDF copy, and a 20-slide PowerPoint presentation executive summary. The PowerPoint slides contain all of the report's key information ready for you to present to your team or clients. Free post and packing for: UK, Europe, North America, Asia.

PAYMENT: Available are: Bank debit or Credit Card

PREIS: 1.500 € + VAT. in Germany. Free post and packing for: UK, Europe, North America, Asia.