16
wolk after sales experts
03.07.2015
00119955
Description of analysed webshops
Webshops can use rating systems on their websites to give users the chance to
evaluate the shopping experience.
Those rating systems should give new users an indication about the trust of
this shop.
rating systems
amount of shops
using a rating
system
Trusted Shops
25
TRUSTPILOT
23
ShopAuskunft.de
19
eKomi
10
Google Zertifizierter
Händler
6
Ausgezeichnet.org
6
ShopVote.de
2
4,43
is the average rating of all 52 webshops
using one or more of those rating
systems on a scale from 1 to 5 where
5 is the best rating.
rating systems
available
48%
no rating systems
52%
Webshops using independent rating systems (n=108)
rating systems available no rating systems
Source: google.de/shopping
Source: wolk after sales experts
